For FAQs Sake


  • Follow the easy sign up/registration process by clicking the “Sign Up” button, located at the top of the home on your mobile or desktop device.
  • Fields marked with an asterisks (*) are mandatory and must be filled in to successfully register.
  • You will be required to enter a Username and Password. Remember to never disclose your username or password to anyone. You will use these details to access the Casino each time you wish to play.
  • For quick and convenient access, available at your fingertip, add us to your mobile home screen:

    • Open the casino in Google Chrome.
    • Click the web browser menu icon (3 dots in the top right-hand corner).
    • Select “Add to Home Screen”.
    • The icon will now appear on the home screen of your device.
    • Open in Safari Browser.
    • Click the Share icon.
    • Select Add to Home Screen.
    • Click Add.
    • The icon will now appear on the home screen of your device.

You have to be at least 21 years old to register an account with us.

  • In “Play for Fun” mode, you can play with Fun Money.
  • Click on the “Cashier” button and type in the amount you wish to play with.
  • However, while in the cashier you can click on “Play for Real” to make a deposit and play with real money.
  • Simply click on your preferred depositing method and enter the amount you wish to deposit.

Login and Details

  • If you have saved us to your mobile home screen, simply ensure you are connected to the internet, and click the casino app icon to open the casino.
  • If you are accessing your account from a PC or Laptop, simply proceed to spindimension.com to access the Instant Play platform.
  • Should you have the downloaded version of the casino on your computer or device, simply connect to the Internet and access the casino from there.
  • Once you've accessed one of the casino platforms, sign into your online casino account by entering your username and password in the respective login fields located on the home page.

  • Your password and username are the same details you entered when registering your account.
  • They are case-sensitive and must be entered the same way each time you log in.

  • Should you have any difficulty in remembering your Username or Password, launch the casino from either your mobile or desktop device, and select the login option.
  • Click on “Forgot Password” follow the prompts displayed.
  • Alternatively, you can contact our 24/7 Customer Support team for assistance.

Should you wish to send through updated verification documents, simply email our 24/7 Customer Support team on [email protected] or contact them via our Live Chat facility.


  • Spin Dimension uses 2048-bit SSL (Secure Socket Layer) encryption to protect the details of your electronic transactions over the Internet.
  • This is the internet security standard for online transactions as demanded by major financial institutions.
  • If you are uncomfortable including your credit card or banking details in any e-mail correspondence, you can telephone your details through to our customer service agents on our toll-free line.
  • The banking facility is only available to Real Players i.e. players who wager with real money. NOT available to Fun Players.

  • Spin Dimension offers safe, secure and reliable depositing options.
  • To start depositing funds into your casino account, you will need to log into your casino account, visit your cashier, then select your preferred deposit option.
  • A minimum deposit of $25 worth of gaming credits is required to start playing online.
  • The following deposit options are available to you:
    • VISA
    • MasterCard
    • American Express
    • Bitcoin

  • Some financial institutions deny their cardholders the freedom to transact for online gaming.
  • Spin Dimension has made provision for this by sourcing alternate methods of making purchases to your casino account such as Bitcoin deposits.

  • It is not necessary for you to withdraw your winnings at the end of each session, your account can be maintained with a positive balance and will be automatically saved by our server.
  • These credits will be available for you to use the next time you log into your Spin Dimension account.
  • Once you are ready to withdraw, simply proceed to your cashier and click on the withdrawal tab.
  • Choose the method you wish to use to withdraw plus enter the amount that you wish to withdraw.
  • This will record your withdrawal with us and it will appear on our systems immediately.
  • Please note, players with first time withdrawals may need to comply with certain security requirements. You can also reverse your withdrawal within the first 24 hours of initiating the withdrawal.

  • Spin Dimension aims to ensure the integrity of account holders as well as payments made to customers.
  • We have stringent fraud preventative measures in place which actively oversee every transaction.
  • Should any suspicious activity on your account be detected, you will be required to supply us with proof of identity, copies of your credit cards, a signed deposit history of your transactions and/or other appropriate documentation.
  • This ensures that eCash deposits and redemptions are not fraudulently transacted.
  • Spin Dimenension reserves the right to freeze and forfeit player accounts due to actual or suspected fraudulent activity:
    • Including but not limited to Multiple Registrations and/or Logins via either Spin Dimension Live-Casino or Licensee sites.
    • Attempts by the player to circumvent the normal odds of the game played via electronic or other methods and/or employing playing methods, including but not limited to the following;
      • Such as observing and/or recording deal outcomes over a period of time via login to Spin Dimension and/or Licensee sites.
      • Using a system of progressive betting for example on roulette over an extended period of play.
      • Using Card Counting or other measures as determined solely by Spin Dimension and/or its authorized agents on table games.
      • Using any other fraudulent method(s).
    • In such cases, ALL such player accounts will be subject to seizure by Spin Dimension and prosecution will be followed to the fullest extent of the law.

Security and Privacy

  • Yes, we have security systems in place to ensure the safety of your details.
  • Your Spin Dimension casino account requires your unique username and password and must be entered before any transactions can occur.
  • Secured data transfer during any transaction is guaranteed and any credit card information or other information will never be disclosed to any other company/person.

  • Yes, our casino software uses 2048-Bit SSL encryption when data is transferred over the internet.
  • Each account holder chooses their own unique username and their own password, which they alone have access to.


  • If the gaming server resolves the bet during the loss of your Internet connection, it will refresh your credit balance with the outcome of the bet.
  • If it does not resolve the bet during loss of the Internet connection, it will present you with the unfinished bet the next time you select the game that was being played when the connection was lost.

  • Rival
  • Betsoft
  • Saucify
  • Arrow's Edge
  • Dragon Gaming
  • Quora Games
  • Felix Gaming
  • Fresh Deck Studios

  • A Random Number Generator (RNG) is utilized to ensure that performance is truly random.
  • Spin Dimension uses the trusted MD5 RNG, which provides consistently random results.
  • The system has been rigorously tested by running millions of rounds and examining results.
  • The system is also systematically tested by independent experts.
  • We provide our players with an easy-to-use online log of their game results. This information may be reviewed at any time, which includes amounts wagered, game results, as well as Deposit and Cash Out records.
  • Our casino games have retained the services of internationally respected and distinguished independent auditors, to review the Casino's Payout Percentage.
  • The review is conducted monthly, and includes the Payout Percentage of each game, as well as the total average Payout Percentage of our Casino.


  • We provide 24/7 toll-free telephonic, live chat and e-mail support to all account holders at Spin Dimension.
  • Our friendly Customer Support Team are always ready to assist if you have any questions, queries or suggestions.

All questions and queries can be directly sent to our Customer Support Team who are available on 24/7 via our live chat, email or telephone.